Your MSP Runs on People. Let’s Make Them
Unstoppable.

“Huge value in being part of this community! Be sure to take a look and engage. Five stars!”

With Empath, our team has been able to devour content that they normally would have forgotten across so many portals.

“Creating this training has allowed me to scale and extract myself from many of the tasks I was performing daily.”

I've subscribed my techs to a handful of training platforms over the years with mostly negative results. When I found out I could create my own training with Empath, and hold people accountable, that was a game-changer in my opinion. 

So far, I've recorded about 9 hours of training videos covering tech, sales, operations, and marketing. I create lessons and courses, and assign this training to my staff. The training goes over how I've done things over the years, so they understand how and why things are set up the way they are.

“There's something for everyone here. Every employee needs to speak Cybersecurity.”

This includes techs, marketing, finance. I have my whole team signed up as it's great for onboarding new employees. Empath saves us time by unraveling the latest cyber news, like the new FTC safeguard rules. Empath demystifies topics like the NIST Cybersecurity Framework and cyber insurance so newcomers can get into the club.

“As a former CRO with 25 years of experience, I thought I knew how to train salespeople. I was wrong. Implementing Empath was the shift we needed—and it’s helped us scale past $20M in revenue.”

So most people hire a direct business person but don't train him/her on the "art of the MSP deal". Take it from an old sales guy, learning from Wes, Kyle & Alex will be inspiring to the people you place in those positions. I cannot recommend the platform enough.

"I watched Wes Spencer's soft skills course on Empath this morning, this is the exact type of training that is missing from traditional learning paths.

Improving and learning soft skills is something I'm always talking about, and this path gives a great way to focus on those in a direct and actionable way."

“We’re customer service industry, we just happen to do it through technology. We look for people skills and culture fit first, and then we can train them the technical stuff. Empath helps us do that.”

A big piece of our retention success is employee growth. We constantly ask: How can we train, develop, and grow our employees so they’re not looking for opportunities elsewhere? 

The feedback on content that we’ve been getting is: ‘Wow, that was incredible. I learned so much.’ It’s very different when someone just talks about it versus watching a course and understanding from a different perspective.

“I think I have finally found the right place to get the guidance and confidence I need to get my ass in the game!”

I'm buzzing with excitement about joining the Empath platform!

“Huge value in being part of this community! Be sure to take a look and engage. Five stars!”

With Empath, our team has been able to devour content that they normally would have forgotten across so many portals.

“Creating this training has allowed me to scale and extract myself from many of the tasks I was performing daily.”

I've subscribed my techs to a handful of training platforms over the years with mostly negative results. When I found out I could create my own training with Empath, and hold people accountable, that was a game-changer in my opinion. 

So far, I've recorded about 9 hours of training videos covering tech, sales, operations, and marketing. I create lessons and courses, and assign this training to my staff. The training goes over how I've done things over the years, so they understand how and why things are set up the way they are.

“There's something for everyone here. Every employee needs to speak Cybersecurity.”

This includes techs, marketing, finance. I have my whole team signed up as it's great for onboarding new employees. Empath saves us time by unraveling the latest cyber news, like the new FTC safeguard rules. Empath demystifies topics like the NIST Cybersecurity Framework and cyber insurance so newcomers can get into the club.

“As a former CRO with 25 years of experience, I thought I knew how to train salespeople. I was wrong. Implementing Empath was the shift we needed—and it’s helped us scale past $20M in revenue.”

So most people hire a direct business person but don't train him/her on the "art of the MSP deal". Take it from an old sales guy, learning from Wes, Kyle & Alex will be inspiring to the people you place in those positions. I cannot recommend the platform enough.

"I watched Wes Spencer's soft skills course on Empath this morning, this is the exact type of training that is missing from traditional learning paths.

Improving and learning soft skills is something I'm always talking about, and this path gives a great way to focus on those in a direct and actionable way."

“We’re customer service industry, we just happen to do it through technology. We look for people skills and culture fit first, and then we can train them the technical stuff. Empath helps us do that.”

A big piece of our retention success is employee growth. We constantly ask: How can we train, develop, and grow our employees so they’re not looking for opportunities elsewhere? 

The feedback on content that we’ve been getting is: ‘Wow, that was incredible. I learned so much.’ It’s very different when someone just talks about it versus watching a course and understanding from a different perspective.

“I think I have finally found the right place to get the guidance and confidence I need to get my ass in the game!”

I'm buzzing with excitement about joining the Empath platform!